What changes have you seen over the years?
Early on, lighting was only a small part of what we stocked, but with the growth of solar lighting it’s really changed. People really want to make their gardens look prettier with lighting. Bird care has trebled in size.
We sell a lot of our own bagged bird seed, bird feeders – and other wildlife items like hedgehog houses. Customers are more environmentally aware, they understand that hedgehogs eat slugs which is a natural way of keeping them in check, and they are much more interested in organic products.
Christmas has moved to different areas of the shop – it’s massive now and spreads right across the branch. All the other departments decorate their areas too.